Your Privacy Is Our Top Priority
At AuraVida, we are fully committed to protecting the confidentiality of your personal data in the Philippines, acting in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) and the rules of the National Privacy Commission (NPC). This Privacy Policy explains how we collect, protect and process your data when you use our online store and place orders through our local form.
What Data We Collect
We collect the contact and address details you voluntarily enter in the order form on our homepage: full name, mobile number, email address and physical delivery address. We also collect impersonal, secure technical data related to browsing through standard cookies to optimise site performance.
How We Use Your Data
Your personal data is processed exclusively to fulfil orders: preparing the shipment, printing the address label for couriers (J&T Express, LBC, Ninja Van), confirming by phone your intention to receive a Cash on Delivery parcel, and customer care and returns handling. We guarantee that we will never share, transfer or sell your contact details to third parties for advertising or marketing purposes.
Data Security
We apply the highest industry security standards (including SSL connection encryption certificates) to protect your data from any unauthorised access, loss, theft or modification during its transmission and storage in our local databases.